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Using custom GAN for Gift Cards across multiple seller accounts

Based on the information in the Gift Card API, the use of custom GANs should allow for Gift Cards to be created and used across multiple seller accounts. I have no problem creating a gift card with a...

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Activate account - Production

Hi there. We are a SaaS with clients that have payment gateway accounts with Square. Our clients use our SaaS to create and manage customers and invoices, but they wish to grant our SaaS access to...

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Authorization error: 'GENERIC DECLINE'

When testing payments on my website, it shows “Authorization error: ‘GENERIC DECLINE’”. This happens every time I use a credit card issued in China for payment. I contacted the bank that issued this...

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This is kind of bug?

Sometimes our subscribers get this message on an invoice emal. We were unable to charge your card on file for this subscription. When they update their card, they get another invoice email Even though...

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Same cursor being repeatedly sent in the response of the...

Hi, I was trying out the Square APIs on the latest Square-Version and encountered this issue when trying to fetch labor shifts using its search endpoint (v2/labor/shifts/search). First POST request...

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Subscription Checkout Swap?

I intend to create a single phase subscription with a billing period of 1 week using the checkout api and getting the payment link. The subscription has an order template associated with it and a...

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Modify paylods of Webhook test events

Is it possible to modify the payloads of the Square Webhook test events? specifically I would like to add a customer_id field (which should be created async in a real world scenario) to a...

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Tip Screen on Terminal

Hi I am testing payment checkout with square physical terminal I have. I am using Go SDK. I would like to display Tip Screen before actual Payment screen on Terminal. I have following code but somehow...

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Card reader connection problem and app signing key fingerprint

I’m developing an Android kiosk app. I successfully paired the card reader, but it shows a “FailedToConnect (Please reinstall point of sale)” status. Even after resetting the reader multiple times and...

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Subscription start date not clear when payment is made

Subscriptions have a start date. Can we accept payments today and start the subscriptions at a later date? Meaning customer pays today. But the subscription is not active till way passed many billing...

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SHA-256 Signing issue

I’m trying to migrate my app from the readerSDK to mobile payments SDK after discovering the readerSDK is not connecting on android 16 when i go to the square dashboard to add an app signature for...

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Delete Payment Link API didn't return the cancelled_order_id and the link...

Hi, We’ve encountered a case where our customer was able to complete a payment even after the payment link was deleted using the Delete Payment Link API: Square Developer DELETE...

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Orders API no of transactions and money total not matching with square dashboard

I am struggling to match the numbers and transactions received from “search orders” API with what is shown on square dashboard. I have tried matching and checking the datetime but the number...

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How to know a customer was referred from the App Marketplace?

While getting set up with the app marketplace, I added a check for referral_code during the oauth process - read somewhere while setting it up that the field would be filled when a user is referred by...

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Payment links not working on production but working on sandbox?!

Why are my checkout payment links not working? I’m trying to create a subscription flow using the checkout api. I’m not on sandbox, I’m on production. Surprisingly the sandbox flow gave me a working...

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Can we integrate a custom tender option into the Square POS flow?

Hi everyone, I’m exploring options to integrate an automated cash recycler/dispenser into the Square POS workflow. The goal is to enable cashiers to trigger a custom cash payment process directly from...

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Permissions for searching orders

I’m very new to Square API, I’m writing an app for my own restaurant. I created an app and am trying to access the API POST/v2/orders/search curl https://connect.squareup.com/v2/orders/search -X POST...

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Accessing Device Lists in a Rails web app

Hi guys! I’ve built a web application with Ruby on Rails, and I’m trying to integrate Square’s in-person payments into it ie. Square Reader. I’m using the Square Ruby SDK. Users connect their Square...

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In a sandbox environment, how can I simulate receiving a successful payment...

Due to other reasons, we haven’t been able to obtain the terminal device yet. However, we have already started the development work on the terminal API. The current issue we’re facing is that without...

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Termina Refunds

Hi I am processing Terminal Refund using Go SDK. All payments was done through card present but when I am getting below error when I am performing Terminal Refunds. For all successful payment...

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