Hi there. We are a SaaS with clients that have payment gateway accounts with Square. Our clients use our SaaS to create and manage customers and invoices, but they wish to grant our SaaS access to their payment gateway account via API so that we can create shareable payment links for them that they can share with their customers to secure payment for invoices. We then need to be able to process successful payment webhook events resulting from those shareable payment links to update the status of those invoices in our SaaS. We can’t expect our clients to manage customers, invoices, payments or webhooks in their payment gateway accounts - whatever needs to be done there we need to be able to do for them via API by way of an authorized connection to their account.
OK. Sorry… long intro. We’ve built the API-driven framework and webhooks to accomplish all of this in our Sandbox account, but now we need to roll it out in Production. We’re presented with the following message:
You must activate your Square account for payments by visiting squareup.com/activate before you can process card payments in production.
but going to that link just takes us here:
and when we click the link for the “0% setup” prompt that process just brings us back to the screen in the image above - so we just go in a circle.
What is required of us in order to launch our app in Production with functionality as outlined in the intro and where / how do we get that completed?
Thanks!
7 posts - 3 participants