Refund failed with msg 'The sale order tender had insufficient remaining...
Dear Team, In production env, we made a card payment of total $74.56 (amount $30.56 and tips $44), the card payment is completed and success, later when we tried refunding tips $39.56 via refund API,...
View ArticleWhat's the necessary information required for production support?
Dear Team, Sometimes we may need your help to look into some specific issues in Square production env, such an error on an order, a payment or a refund, etc., may I know what information we should...
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Using BasisTheory to handle card data
I’m building a checkout using React, where the checkout form uses BasisTheory Web SDK & securely stores customers card data against a token. The issue is this would require me to call the payment...
View ArticleHow to uniquely identify payment card via API?
Need to build an application to identify repeated customers and then do some integration. When a guest made a payment, I assume Square would generate a token that uniquely identifies the tender media?...
View ArticleHow to detect apple pay token with expired card
Hi All, We are following the standard apple pay process with web payment sdk, which is to use Square web payments sdk to call Apple Pay on iPhone to get a Square token, and then use this token to call...
View ArticleEmails sent from Square have invalid References header
Our software organizes and archives email on behalf of our clients. We have recently noticed that emails from Square were being archived in the wrong place. We use the References header to thread...
View ArticleAutomatic email from Payments API
Hello there, i’m working with the payments API. I’ve created a payment, but in order to send an email to my customer I have to go into customers dashboard and manually hit “send receipt”. Is there any...
View ArticleHelp with Subscription API testing
Hello, I’m encountering challenges while testing the Subscription API in Sandbox, specifically related to simulating different failure scenarios. I’ve noticed there isn’t an option to assign a failing...
View ArticleHow does app_fee_money appear on an end customer receipt
We want to explore the possibility of using app_fee_money with the terminal API. However, we would like to know how the end customer would see this amount reflected on their payment receipt? or how it...
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How to distinguish "reporting category" from normal categories in the API?
What is the correct way to determine whether a category is a “reporting category” vs a normal category? Here is an example product, which is assigned the category “Baked Goodness”, and has a reporting...
View ArticleOffline Payments when user closes the app
Hello! I’m creating an application that will allow users to make offline payments. Here’s the scenario: Suppose a user has no internet connection and creates an offline payment. Then, just after...
View ArticleOAuth scope authorization for non-owner logins
Hi, Based on my limited observations, I think when the very first OAuth login is requested by an app, the user is asked to authorize scopes (e.g., MERCHANT_PROFILE_READ, ITEMS_READ, etc.). Authorized...
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Adding Custom Fields to Post Tap to Pay Customer Workflow?
Hello – I’m evaluating Square Tap to Pay for a client and have a question about functionality. I’ve searched through the support documents and haven’t been able to find a clear answer about this one...
View ArticleWhen will the GraphQL API be out of beta?
I would love to use it in our production app, but relying on a beta API for mission critical functionality seems fraught. 2 posts - 2 participants Read full topic
View ArticleIncorrect package in AndroidManifest after upgrade to AGP 8
Describe the issue I updated my project to agp 8 and target sdk 34. I use square_in_app_payments plugin version 1.7.8 I’m trying to build apk and run my app in android but fail build and show below...
View ArticleWhich version of the square api is compatible for the odoo 17 enterprise?
i want to know which version of the square api is compatible with the odoo17 enterprise? 2 posts - 2 participants Read full topic
View ArticleLinking of a kiosk to a Square Terminal
Hello, We are currently working on developing a kiosk application that will use the Square Terminals to take payments. Currently, we’re working on the configuration phase of the kiosk and we just...
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CatalogItems API returns inventoryAlert null
Why am I receiving “null” for “inventoryAlert” when tracking is on, total stock is 0, and low stock alert is 2? query CatalogItems($merchantId: ID!) { catalogItems( filter: { merchantId: {...
View ArticleSubscription is locked
I was in the process of changing the billing anchor date of a subscription. I have a subscription whose billing date is 23rd and the customer wanted to advance it to 15th. So when I set the billing...
View ArticleWould like to upload Shift info and Tips from a csv file into SQUARE to...
No Code yet. Trying to figure out how to do it 2 posts - 2 participants Read full topic
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