Large number of declines & invalid card number
We’ve just rolled our product out to production, we have 80 successful transactions yesterday which show’s it is working in some case but we also received 105 declines. We’ve correctly setup...
View ArticleSessions NOT Expiring
Hi! I tried reaching out to support however no one could help. Maybe you guys can. UPDATE: Forgot to include; I logged into the accout, closed the browser, shut off wifi, closed the laptop, let it sit...
View ArticleInvalidating draft-state orders created from payment links quick_pay
I’m planning to use the quick_pay option when creating a payment link and simply redirecting customers from our site to that link for payment in browser (with redirect back to our site after payment,...
View ArticleInternal Server Error in subscription api
I’m getting 500 error but seems like my all configs are correct could you give me solution asap ? const response = await squareBackendClient.catalogApi.listCatalog( undefined, "SUBSCRIPTION_PLAN", );...
View ArticleWeb payments + tax
I am creating an online mobile game. In this game items are purchased. The purchases must have sales tax applied to them. I am using your web payments nodejs examples as a starting point. In theory,...
View ArticleCountry Code missing after createCustomerLoyalty
Hello, I am using the Node JS SDK and am calling the createLoyaltyAccount API, passing in the body with a phone number that includes the country code. But when I call the api to get that customer, the...
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Square payment in not processing due to status code 400 invalid request error
{ “errors”: [ { “category”: “INVALID_REQUEST_ERROR”, “code”: “NOT_FOUND”, “detail”: “Resource not found.” } ] } Over the past few week payment testing was okay and now the payment is not processing...
View ArticleConfigure Wi-Fi network
Hi everyone, I need to configure a Wi-Fi network for 600 square terminals (T2), and I’m wondering if there’s a way to do it simultaneously through shared settings, or if it needs to be done manually,...
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Set present locations for Item and Item Variation
Hello, I created this new topic to continue the conversation from the below topic: Change inventory count AND set present locations Questions Hello, I have some instances where a product was not...
View ArticleMasterCard issues
We used developer environment to setup square for our clients. Tested with all CC types and it worked well in development environment. Pushed code to production. Worked well until lasst week. As of...
View ArticleThrottling webhooks on bulk updates
I have my application configured to listen to customer updates via webhooks. My customers often make bulk updates to their customer directory using the import feature in Square. When they do this,...
View ArticleOrders API returns different repsonse for installment payments
I’m using the Orders API to get information about recent, existing orders. When I call the Retrieve Order API for a standard, lump sum payment to an invoice, I get a breakdown of sales tax in a...
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Get/v2/Payments API Query Parameters for Status = Completed
In our Celigo integration, we have a lookup to Get Square Payments. We would like to filter the lookup to only include when Status = COMPLETED. Using the Query Parameters from the API documentation,...
View ArticleDuplicate webhook when payment success on Sandbox-Environment
Hi Square team, We have issue from Square. When we finish payment → we receive more than one web-hook for this payment. Can you please help me. Application id: sq0idp-VCiRT6a2bXxIklbSH0Tm3w event 1...
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PageSpeed Insights Problems with Afterpay square-marketplace.js
Hi guys, I use Afterpay via the WooCommerce plugin. The plugin started introducing Square JS around 6 months ago. Since this introduction I have noticed we are being flagged by PageSpeed Insights for...
View ArticleFilter orders in business day for restaurants that stay open past midnight
Hi, I’m building a report for some restaurants, and I’m trying to filter orders by business day using the API. For instance, I would like to get all the orders for April 23, 2024. I’m using the search...
View ArticleCompleting Quick Pay orders
I’m using the Checkout API to generate Quick Pay payment links, and everything’s working great, including Web Hook integration back to our internal system. However, I’m wanting to mark the Order as...
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/three-ds-authentication 400 Bad Request INVALID_REQUEST_ERROR
Hi, I am using this square authorized package react-square-web-payments-sdk Using the cardTokenizeResponseReceived method. Everything worked fine in the sandbox, I turned on production and the PUT...
View ArticleMerchant not authorized for device_id
My dashboard shows paired Square Terminal but when I try Terminal Create Checkout I get a bad request. Please assist { "errors": [ { "code": "BAD_REQUEST", "detail": "Merchant not authorized for...
View ArticleCustom app payment
Hi, I want to create an app that you have to pay first before you use its features. This app is written using Xojo IDE. Is there a way to allow the customer to enter their credit card and then make...
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