Hello, I have developed an app that allows users to order ahead at square locations. We have had some success at locations with iPads, by sending them a push notification with a sound so they can hear when an order comes in.
We’ve had some issues with playing sounds on iPad POS devices that are also playing music, but seem to have a solution for that by creating a separate hardware device to give order update sounds. We’d like to avoid this and find new solutions, but it is sounding like this is a necessity.
My question is for the Square Register hardware, I was looking into developing a square marketplace app to potentially play a custom sound on this device. All I have read is saying this is not supported. Is this true? Is having a custom hardware solution just to play a sound really the only way to give shops alerts on orders coming from the API?
Any guidance is appreciated, this is a huge pain point atm.
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