We are looking to set up a loyalty program that works across multiple locations, allowing customers to earn and redeem points at any location, regardless of where they first signed up. For example, if points are earned at one location, customers should be able to redeem them at another without issues.
Currently, it seems the loyalty program is restricted to the original location where customers enroll.
A couple of questions:
- Is it possible to set up a multi-location loyalty program without using the Franchise account option? If so, could you provide guidance on how to configure this?
- If a Franchise setup is required, how can this be tested in our sandbox account?
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