Hi.
I run a low volume photography ecommerce website. I’m the photographer and the developer.
I’ve had a working Square integration since December. However, I am no longer able to take payments. I am getting: “Tokenization has failed An unknown error has occurred” on all attempts to tokenize payments, in production or sandbox.
I’m the only programmer - I know no code of ours has been changed in this area. I just checked the git history for the related files to confirm. I haven’t changed anything since I got this all in place 5 months ago.
I’m receiving a 400 BAD REQUEST response.
The error message is: “Tokenization has failed An unknown error has occurred”.
This is the tokenize request body sent by the square js library:
This is the error response received:
These are the response headers:
These are the Square sandbox environment variables I am using:
I’ve seen another developer reported intermittent issues back on 24 March - but mine are 100% failure. No sandbox transactions are going through and I’ve not had a successful eCommerce Integration sourced transaction since the 18th of April - customers are emailing me in frustration.
I’m hoping there’s a simple fix … thanks for any insight!
~Micheal
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