Dear Team,
For an order in production environment, we created the same Square payment request for it with the same card from customer (of course the requests are with different idempotency keys; besides, we created a new Square order for each payment request),
it failed around 10 times (the customer just kept retrying), Square payment API POST /v2/payments returned GENERIC_DECLINE, and succeeded finally, could you please help to check whether it failed at the beginning?
below is the info related to these payments, if any more info required, please let me know.
Thanks.
application id: sq0idp-X5g7B-QAtnOvyEFik1fuSg
location id: LZ27X98TBHAZ0
below idempotency_key is for the last 2 failed payment
- 4bedd9c5-1732-4729-a8c2-2158dafe952a
- a6110b90-fdb3-423f-8349-23114fd8a53e
below idempotency_key is for the finally succeeded payment
- 54b75cd8-4fea-474b-ac66-41f0bc465750
Thanks and Best Regards,
Alfred Luan
5 posts - 3 participants