Hello, I was wondering if someone could shed some light on what to do when square’s services are not 100%. We have a small app for processing payments using the square terminal. It can pair terminals and request checkouts from them, when services degrade, our app struggles to process payments and causes hang ups in the app. We often have to switch the terminals over to “manual” (where you log into them using your square account). When we do this, the terminals seem to have a lot less trouble processing payments.
What is the terminal doing that we are not?
Can our app do the same?
Is there a retry mechanism employed?
Any help would be much appreciated. Thanks
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