Dear Team,
We enabled risk manager to validate zip code for payments (AVS mismatch condition), the effect on card payment is good and zip code is validated as expected, however some apple wallet payments are unexpectedly blocked because of the billing address in apple wallet;
The root cause might be customer moved home to other place but didn’t update billing address in apple wallet in time, this made apple wallet payment not so convenient to customer, and mostly the apple wallet itself validated the card already when customer added it, so is it possible for risk manager to apply different conditions between card payments and apple wallet payments? it would be better if we can enable AVS mismatch condition on card payments only and not on apple wallet payment.
Thanks.
1 post - 1 participant
