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Is this really the only way to get support from Square?
Posted a question last week and still no answer. For 3.3% of all my client transactions I expected something more. Production subscription locked after removing a scheduled plan change — HTTP 500 on...
View ArticleAPI endpoint for card balances
is there any chance of there being an API endpoint to get a card/location balance. I am running a web/android delivery platform and it would be nice to be able ping the balances of each of my cards...
View ArticleHow to query Channel name from the orders-API?
I have a couple of websites in my Square account. From the dashboard “All orders” page, I can filter the orders by channels (Website 1, Website 2, Doordash, Uber Eats). Is there a way to retrieve that...
View ArticleChoco Staff — Request for Discount Codes API access
Hi @jseok and Square Developer Team, Could you please help us request special access to the Discount Codes API, including DISCOUNT_CODES_READ and DISCOUNT_CODES_WRITE? Please let us know the access...
View ArticleSandbox Appointments Plus active, but booking write access remains disabled
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View ArticleRequesting access to the Discount Codes API (/v2/discount-codes)
Hi! We’d like to request access to the Discount Codes API (/v2/discount-codes) for our restaurant. Use case: our backend sends birthday and win-back email campaigns, and each customer should get their...
View ArticleRequest for Discount Codes API
Hi Square Developer team, We’d like to request access to the Discount Codes API for our production Square application. GetSetReply helps local restaurants bring customers back with coupons. Merchants...
View ArticleFeature Request: API Access to Customer Notes and Files
Square now supports Notes and files on customer profiles, including multiple timestamped notes, but these newer notes do not appear to be exposed through the Customers API. Add file attachments and...
View ArticleFeature Request: Link Appointments to Orders or Payments
It would be very useful if the Bookings API exposed the Order ID and/or Payment ID associated with an appointment. Our use case is to determine whether a specific appointment has already been paid for...
View ArticleFeature Request: API Access for Personal Events in Square Appointments
Square Appointments already supports Personal Events in the Dashboard and apps, but this functionality is not currently exposed through the public Bookings API. It would be very useful to add API...
View ArticleJoining the OPEN orders alpha: unpaid API orders as open tickets on Square...
Hi Square team, In this thread( Is there an equivalent supported mechanism for Square Register and Square Handheld? ), said OPEN order workflows are “still considered alpha (not yet beta).” In this...
View ArticleItem-level shipping profiles can't support zone-based rates
I run a two-location cheese shop in the Hudson Valley and sell perishable items (cheese, cold items) that need a cold pack surcharge added at checkout, but only for orders shipping to warmer/farther...
View ArticleProduction subscription locked after removing a scheduled plan change — HTTP...
We’re testing subscription billing for a SaaS web app before launch and have encountered a locked production subscription. Here’s the sequence: Registered and paid for our Basic plan at $19/month....
View ArticleHow can I enable Invoices Plus installments in Sandbox?
I’m testing the Create Invoice endpoint in Square Sandbox. The invoice contains a deposit followed by six INSTALLMENT payment requests. Square returns: Payment request type INSTALLMENT requires a paid...
View ArticleSandbox subscription returns November 3 for requested November 2 start
We are investigating a start-date mismatch in our Square sandbox integration. Our saved creation request specifies: start_date: 2026-11-02 timezone: America/Chicago monthly_billing_anchor_date:...
View ArticleApp_fee_money with Terminal API for Japan (JP) sellers in 2026
Is app_fee_money supported with the Terminal API (CreateTerminalCheckout) for sellers located in Japan (JP)? A forum reply from 2024-07 stated that collecting app_fee_money with the Terminal API was...
View ArticleAccess Discount API
Hey Square team, Looking to get access to the Discount Codes API (/v2/discount-codes). We’re doing all custom development for our go-kart and bowling kiosks, plus our web booking. We need customers to...
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Integrating Instagram with Meta Business for Square Online
Hi everyone, I’m trying to integrate my Instagram account with Meta Business so I can sync my Square Online page and lash photo feed available for Instagram. I’ve already set up my Square Online site...
View ArticleSquare Handheld – Access to built-in barcode scanner
Is there a supported API, SDK, intent, or other developer method for accessing the built-in barcode scanner on Square Handheld from a custom integration? We have confirmed that the Handheld’s scanner...
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Tap to Pay Mobile Payments SDK refund issue
Hi, I have made a $1 test charge using tap to pay on iPhone in our app (currently using the development entitlement for the proximity reader), the card I used was a Interac debit card. I wanted to...
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